| Management Decisions - Five Manager Must Do Tips to Create an Engaged Workforce
by Ruth Ross and Jenna Connour - Jun, 2015
The topic of employee engagement has been in the spotlight in recent months. Engaged employees are more motivated and productive in the workplace, ultimately leading to a more successful company. As a manager, there are many ways you can help your employees stay engaged. Ruth Ross – engagement evangelist, speaker, and author – joins LJNRadio to offer her insight on the topic. Employment Notebook explores various topics of i...
| Moving Up the Ladder - Leadership and Downward Mobility
by Rob Asghar and Tim Muma - Jun, 2015
Leadership roles have traditionally been seen as positions of prestige and ones nearly all people desired. With the ever-changing landscape of the workforce and the expectations, many are shying away from leadership - or at least seriously considering its value. Rob Asghar, author and management consultant, brings the idea of downward mobility to LJNRadio. Rob tells Tim Muma that the practice of downward mobility will encourag...
| Management Decisions - Reasonable Behavior or Questionable Actions?
by Jim Webber and Tim Muma - Jun, 2015
Jim Webber, aka Evil Skippy, returns to LJNRadio to tackle some controversial strategies some employers are using when it comes to their employees, past and present. Jim Webber, an individual with 25 years experience as an employment lawyer and human resources manager, gives Tim Muma his perspectives on some actions that could be understandable to some, but extremely questionable to others. Each situation should be looked at i...
| Employment Notebook - Turning a New Grad Hire Into an Ideal Employee
by Brad Zomick and Tim Muma - Jun, 2015
Hiring experienced workers brings many advantages, as well as a higher salary in most cases. By brining on a recent graduate, the real world work experience may be lacking, but other areas serve as positives. Brad Zomick, co-founder and senior director of content strategy for SkilledUp, talks about the strategies that turn these new grads into the employee you want and need. Brad explains to Tim Muma how this inexperienced tal...
What Successful People Know That You Need To Learn
by Marshall Goldsmith - Jun, 2015
This might surprise you, but success is all about structure. As a matter of fact, we do not get better, we do not change our behavior, and we do not become successful without it! Yet, most people don’t. Not only is having and utilizing structure a challenge, but you have the added test of incorporating the right structure – meaning a structure that fits the situation and personalities involved, including yours. Yet, it’s cr...
Winning at Working: The Next Essential Skill
by Nan S. Russell - May, 2015
"Remember, the feeling you get from a good run is far better than the feeling you get from sitting around wishing you were running." Those words from Olympic swimmer and author Sarah Connor capture the essence of a skill those wanting to thrive in the new world of work need. We live in a world with constant interruptions, interesting internet rabbit holes to explore, and mobile apps to try. There's more information than we...
Using Spreadsheets to Manage Projects? At What Cost?
by Alexandra Levit - May, 2015
Contrary to popular belief, spreadsheets are not free. I’ll admit it. I’m not exactly an early adopter of new technology. I may like thinking about future devices, but when it comes to learning how to use them and incorporating them into my daily routine, I’m a technical slacker. And yes, I’m a person who has resisted moving on from Microsoft Excel. I’ve used spreadsheets for the last 20 years and for the most part, they...
Why You Must Adapt or Watch Your Business Die
by Alexandra Levit - Feb, 2015
Just how important is adaptability to business or career success? According to a 2013 study by DeVry University’s Career Advisory Board, 93 percent of hiring managers say that senior-level job seekers need to demonstrate the ability to adapt in order to cope with the ever-changing workplace. This type of senior leader—one who has learned how to roll with the punches—is essential to guiding 21st century businesses. Gallup’s...
Your College Can Reach and Help Every Student
by Bob Roth - Jan, 2015
Every college leader knows that student employment success depends on a number of important factors. To help students improve their chances for success in the job market, most colleges have created a Career Services Department. This department helps students: Identify a career direction and a college major Find Internships and part-time jobs Prepare their resumés and cover letters Identify job banks and other employme...
Interview with Scott Stratten on Customer Service
by Alexandra Levit - Dec, 2014
Good customer service is all about the happy medium, and the right interpersonal skills will help you determine where that is. Along with his partner Alison Kramer, president of UnMarketing Scott Stratten recently hosted a podcast on too-good customer service. Apparently, it is possible to go overboard, and this can leave an impression just as bad as poor service. The discussion got me thinking about the rarely discussed nu...
Leadership in a Complex World: A Leadership Checklist
by Dr. Maynard Brusman - Dec, 2014
I’ve learned over the years that my most effective executive coaching leadership clients know the “why” of what they are passionate in achieving. They get excited in my office telling me inspiring stories of their hopes and struggles. They have a growth versus fixed mindset, and are optimistic and forward thinking. They live and work on the edge and flourish. One of my CEO executive coaching clients confided in me that he w...
Leadership in a Complex World: Overcoming Managerial Blindness
by Dr. Maynard Brusman - Dec, 2014
I’ve learned over the years that my most effective executive coaching leadership clients know the “why” of what they are passionate in achieving. They get excited in my office telling me inspiring stories of their hopes and struggles. They have a growth versus fixed mindset, and are optimistic and forward thinking. They live and work on the edge and flourish. One of my CEO executive coaching clients confided in me this week...
Today's Tips for Soliciting Customer Feedback
by Alexandra Levit - Dec, 2014
If your customers aren’t telling you what you really need to hear, it might be your fault. When it comes to feedback, it’s about the “how” as much as the “what.” Collecting, managing, and leveraging customer feedback is an essential skill in today’s fast-based business world. Not only does customer input provide critical insights into improving your product or service, but it also goes a long way in maintaining customer...
Part 1: Corporate Blind Spots: Is Your Brand Suffering?
by Sara Canaday - Nov, 2014
Just like our personal reputations have an enormous impact on the success of our careers, a company’s reputation ultimately determines its profitability. That concept has never been more critical than it is now in our always-online, über-connected world. Companies today are faced with a competitive playing field that has expanded exponentially. Consumers are no longer limited to product choices in their immediate areas or reg...
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