Sizing You Up - Dependability Ratings Matter
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Being there when expected. Stepping up when needed. Always delivering the goods. Dependability counts big time for getting a job, a good performance appraisal, and a promotion. So, are you?

The way we perform is a measure of the standards we bring.

Dependability showcases commitment. Are we as good as our word? When we agree to do job, will we give it our best no matter what the circumstances? This can be a big test. It sure was for me.

A farmer friend of mine was in a pinch. He had about ten acres of alfalfa hay that needed to be baled one Saturday afternoon but had no help available. So I agreed to fill in even though I was no farm hand.

At that time, I co-owned a three-year-old thoroughbred gelding that was being trained as a show horse. My partner, who trained him, came over that same morning to give him a light ride.

It was a muggy, buggy, 90-degree day. The horse performed so nicely that the trainer suggested I hop on to get a feel for his easy gait.

He was a big horse so I needed a leg up to mount. When I was in air, he shifted suddenly because the bugs were annoying him. Instead of landing in the saddle, I came down his rump. He bucked, flipped me in the air, and I landed face first on the ground.

Although I was wearing a helmet, that didn’t cover my jaw or the rest of me. I heard my neck and back crunch at landing and knew I’d loosened some teeth. I lay there for about 15 long minutes before I could get up.

My trainer friend was relieved when I was upright. So was I. But all I could think of was that hay laying.

After resting a bit, although I was unbelievably sore, off to the fields I went.

The farmer couldn’t understand at first why I was limping toward the tractor and baler. When I told him, I don’t think it registered. Ten acres of alfalfa that, if not baled at exactly the right time, are worthless. That was his priority.

His job was to drive the machinery (there’s an art to that) and mine was to hook each bale off the chute and stack it five rows high on the wagon. It was a terribly hard and hot job for me, especially under the circumstances! But we got that crop baled at its peak, ensuring its market value.

Dependability builds our brand and makes our value visible.

Lots of people heard that story. It validated me among the hard working, career farmers whose world I was coming to know. It also taught me a lot about how important my “word” was to me.

Everyone sees or hears about what we do, especially against difficult odds. It can become lore, dubbing some people heroic, angelic, or mythic.

Think of the people you’ve heard of who:

• Never miss a day of work
• Take assignments that are difficult or high risk
• Speak up when there’s an injustice
• Lend a hand to a colleague or customer who is struggling
• Give up free time to cover a shift
• Set personal challenges aside to get the job done

If we can’t be counted on, we’ll soon be counted out.

The backbone of any career strategy is to build a reputation of dependability. It can come with positive brand labels like selfless, dedicated, and team player.

Being indispensable is a by-product of dependability, especially when you step forward to solve problems, create remedies, and anticipate issues before they become nightmares.

When our resumes looks like we’re running from the law, our time off records like we’re a magnet for germs, or our performance appraisals like we’re asleep at our desks, it’s time to reexamine what we’re really committed to.

Business fitness is about being prepared and ready to move forward. Being ready is about being committed—dependable, reliable, trustworthy, and responsible. High standards are good reasons for you to feel proud.

Have you ever had your dependability tested? How did it go? What did you learn? These moments can be eye-opening.