NOTE This position is M F 8 4 or 9 5 Pacific Standard Time Job Summary A Tier 1 Customer Support Agent is responsible for providing front line support to customers via email, chat, and phone. Their primary focus is to assist customers during the onboarding process by converting their existing waivers into a reformatted waiver, address common customer issues and provide "h

Software as a Service (SaaS) company dedicated to providing innovative solutions to our clients. We specialize in Association Management Software (AMS) and have developed a leading product on the Microsoft Dynamics platform to deliver robust and scalable solutions tailored to our clients' needs. We are committed to excellence in customer service and continuous improvement

We are seeking a skilled Customer Support Consultant to join our team and provide exceptional technical support and troubleshooting services for our platform, Dynamics 365 software products, and related applications. As a Customer Support Consultant, you will play a critical role in communicating effectively with clients and internal teams to identify, analyze, and resolv

The Member Success Specialist for the Inner Circle Program is accountable for increasing the member retention rate and member upgrade rate of the Inner Circle Program. They will oversee the Inner Circle's customer engagement tracking system to ensure that members are hitting key milestones in the curriculum to reduce the risk of churn. The Member Success Specialist will a

The Client Representative role is responsible for communicating with clients, investigating and documenting client issues while facilitating and implementing appropriate resolutions using our documented standards. Responsibilities Answer "how to" questions from clients Speak with clients to quickly get to the root of the problem Perform simple analysis to evaluate new req

Intake Call Specialist F/S/S 9p 9 30a Peachford is currently searching for an experienced Admissions Call Specialist for our Intake & Assessment Department. What Role Will You Play? The Call Specialist will assess the needs of callers and patients presenting for assessment and ensure their admission or referral to the service or resource to best address their needs. In Ad

Answers phones at Behavioral Health Connections, Inc. and takes demographic information related to the person to be assessed. Dispatches Mobile Assessment Team Evaluator to caller location. Ensures all calls are addressed and dispatched. Assists Mobile Assessment Team Evaluator with commitment process, paperwork and transfer process, if necessary. Benefit Highlights Chall

Answers phones at Behavioral Health Connections, Inc. and takes demographic information related to the person to be assessed. Dispatches Mobile Assessment Team Evaluator to caller location. Ensures all calls are addressed and dispatched. Assists Mobile Assessment Team Evaluator with commitment process, paperwork and transfer process, if necessary. Benefit Highlights Chall

Aon is looking for a on site Customer Service Associates in Alpharetta Georgia! Are you a Tier I Customer Care Call Center Representative able to provide outstanding inbound service to our customers by initiating benefits, answering questions, and handling complaints for Debt Cancellation programs? If so, we want to talk to you! To be a successful, the individual in this

Aon is hiring for an Account Specialist I. Considering a new job change? Take a look at Aon! This is a hybrid role based in our Atlanta, GA office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, a

Senior Client Advocate Are you in accounting and looking for more collaboration? Do you want to make a greater impact? Join Aon as a Sr. Client Advocate, focused on Commercial Insurance Collections! This is a hybrid role with the flexibility to work both virtually and from our Alpharetta, GA office Aon is in the business of better decisions At Aon, we shape decisions for

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

The Service Director II will oversee specific geographic area and work with clients to help facilitate business needs and requests for their customer base. This position will recruit and hire prospective employees, manage field personnel, meet financial and sales targets, negotiate contracts, and establish and meet productivity metrics. Essential Duties & Responsibilities

What The Role Is The TM Client Service Specialist will be responsible for delivering an exceptional client experience. This position will be responsible for handling all Treasury Management Client Call and Email requests. The Premier Partner will be handling research requests, training inquiries, problem resolutions, password resets and all other requests received by phon