T he Velocity Specialist Professional Services role is responsible for assisting clients in meeting their organizational goals and objectives. This role will work both independently, and as part of a multidisciplinary team, and are knowledgeable in the company's solutions, best practice configurations and workflows. This role will support and follow the guidance of more s

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Lead the design and implementation of scalable software solutions using Java and Spring Boot. Develop and maintain microservices architectures ensuring high performance and responsiveness. Utilize AWS cloud services to deploy and manage applications efficiently. Work with OpenShift for container orchestration to streamline development workflows. Collaborate with cross fun

This position has primary responsibility to support the various SICK Services and Products throughout North America. RESPONSIBILITIES Provide amazing customer service by effectively managing customer expectations. Support the various Services Organization programs. Build support structures and populate with SICK equipment. Requires the use of hand tools and basic construc

Secure Computing Engineer (Junior/Mid Level) HAC Open Rank (Onsite) ID 499610 Type Researchers Location Atlanta, GA Categories Cybersecurity, Information Technology, Networking, System Engineering Overview The Georgia Tech Research Institute (GTRI) is the nonprofit, applied research division of the Georgia Institute of Technology (Georgia Tech).Founded in 1934 as the Engi

Responsible for day to day front line client support activities such as training, answering general questions about client's solution, troubleshooting system issues and assisting with technical questions/issues. Performs and manages ongoing account work, maintains client issues lists and is responsible for coordinating the right resources to assist with delivering day to

Company Description Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services focusing on the U.S. Departments of Homeland Security and Treasury

Join Macquarie as the Head of Insider Threat and Internal Fraud where you will be responsible for overseeing and managing our efforts to prevent, detect, and respond to fraudulent activities and security threats that may originate from within Macquarie itself. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a gl

Duties WHAT IS THE CRIMINAL INVESTIGATION DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas CI Tech Operations and Investment Services The following are the duties of this position at the full working level. Drafts project plans for multifunctional development projects in software analysis, design, deve

A Verifications Specialists verifies information provided by candidates on employment or leasing applications with academic institutions, professional references, military institutions and employers. Duties and Responsibilities Handle inbound and outbound calls to academic institutions and employers, academic institutions, military institutions and professional references

The Member Success Specialist for the Inner Circle Program is accountable for increasing the member retention rate and member upgrade rate of the Inner Circle Program. They will oversee the Inner Circle's customer engagement tracking system to ensure that members are hitting key milestones in the curriculum to reduce the risk of churn. The Member Success Specialist will a

Position work hours 10 am EST 7 pm EST Technical Support Specialist I assist end user customers with products and services by providing exceptional customer service, whether domestically or internationally, in an inbound call center environment. Leverage product knowledge to assist customers and troubleshoot product inquiries and potential technical difficulties. Responsi

Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Criminal Investigation, Tech Operations & Investment Services (TOIS) The following are the duties of this position at the full working level Provide technical guidance during a significant local project in d

City Alpharetta, Atlanta, Decatur, Marietta, Roswell State/Province Georgia Country United States Department Technical Customer Services Date Friday, May 3, 2024 Working time Full time Ref# 20033218 Job Level Individual Contributor Job Type Experienced Job Field Technical Customer Services Seniority Level Associate Currency USD United States US Annual Base Salary Minimum

Receive and respond to incoming assigned tickets, calls, pages, and/or e mails regarding support problems. Answer to and perform moves, adds, and changes (MAC) requests as they are submitted by line managers. Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations. Provide assistance for new instal