Learning Experience Program (LXP) Facilitator
Oakwood, GA 
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Posted 1 day ago
Job Description

Joining King's Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you're excited to rise with our team, come and join our `ohana!

Working under general supervision, the learning experience program facilitator will support the Enterprise organization of approximately 250 people in delivering learning experiences. This role will work closely and collaboratively with instructional designers, subject matter experts, colleagues, and key stakeholders to define the learning project scope, strategy, and outcomes. The facilitator will provide high quality training delivery on behalf of the Enterprise Learning Services organization. This hybrid role is responsible for presenting and facilitating engaging and interactive learning experiences via instructor- led classroom and virtual instructor led training. Employees in this position may interact with their leader several times a week to receive guidance and feedback. Most non-routine activities may require their leader's advance approval, but routine decisions within the general scope of the role may be made independently.


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

  • Design, develop, and present in person and virtual training programs, including blended learning such as pre-learning, digital learning, experiential, peer-to-peer, asynchronous learning, and workshops.
  • Prepare instructional materials, presentations, leader guides, participant guides, handouts, and facilities for learning experiences.
  • Plan and conduct highly interactive, creative exercises and experiences for a balanced program of instruction to meet learner needs including varying backgrounds, learning styles and other needs.
  • Provide a positive environment and manage group conduct to promote a learner centric approach that promotes engagement, psychological safety, and active participation by all learners (e.g., technology usage, questioning techniques, story generation).
  • Develop new or modify existing content that includes clear objectives and evaluations for all trainings, workshops, activities, and projects.
  • Maintains class rosters, attendance records, and provides completion certificates for curriculum as required.
  • Consult on effective learning strategies, as appropriate (e.g., coaching/mentoring other trainers, Train the Trainer, Instructional Designers).
  • Maintain class rosters, attendance records, and provides completion certificates for curriculum as required.
  • Proactively looks for ways to enhance learner experience and engagement.
  • Actively supports greater use of virtual and other technologies to create greater efficiency and learner access, particularly to more geographically remote business groups.
  • Ensures consistent alignment to overall Enterprise Learning strategy as it relates to facilitation.
  • Perform other duties as required or assigned which are reasonably within the scope of this role.

BASIC QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

  • Bachelor's degree from an accredited 4-year college or equivalent relevant experience required.
  • 5 years of progressively responsible experience in training or instructional design required.

ADDITIONAL QUALIFICATIONS (JOB SKILLS, ABILITIES, KNOWLEDGE)

  • Expert ability to develop and maintain cooperative and collaborative working relationships among team members, stakeholders, and others, including oral and written communication.
  • Proficiency in implementing the practices of effective adult education principles - problem solving techniques, discussion leading, effective questioning and conflict resolution.
  • Expert ability to facilitate including knowledge of external best practices, emerging trends, and vendors.
  • Proficient knowledge and understanding of Microsoft 365 and related applications.
  • Ability to travel up to 30% of the time.
  • Ability to consistently demonstrate King's values of excellence, dignity, telling it like it is in a way it can be heard, and curiosity, collaboration, critical thinking, and emotional intelligence.

#LI-AB1


King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
4+ years
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