Senior Quality Technician - Warranty

• Analysis of Warranty Returns and Performance
• Complete warranty reports
• Develop warranty procedures and manuals were applicable
• Lead the reliability improvement process producing performance reports against agreed Key Performance Indicators (KPIs) as required
• Ensure that analysis data is reported to customers within agreed time scales in customer specific format as required
• Communicate fault and liability information to the relevant internal and external suppliers in order to obtain robust interim and permanent corrective actions aimed at warranty prevention and cost reduction
• Review suppliers' processes and manufacturing procedures. Challenge suppliers where necessary
• Other duties assigned.

Requirements of the Senior Quality Technician:

• Relevant manufacturing/engineering degree preferred (or equivalent work experience)
• Able to read blue prints preferred
• Computer Skills (Microsoft Excel, Word, email, Projects, PowerPoint, etc.)
• Able to receive and give clear directions
• Leadership experience preferred

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