Qualifications * Associates Degree or equivalent experience * Excellent computer skills and proficiency in Microsoft Office Suite and PDF editing software * Strong communication & interpersonal skills to develop professional relationships in a global environment * Outstanding attention to detail to identify errors and discrepancies while working with multiple sources of information * Ability to organize, evaluate, and prioritize personal workload while managing multiple accounts * Comfortable working both independently and within a group, as well as in a matrix environment * Ability to adapt to frequent technical and operational improvements * Knowledge of arithmetic, algebra, clerical procedures, and general economic & accounting principles | Responsibilities * You will be responsible for processing policy transactions and providing administrative, technical & analytical assistance to underwriters and wholesale brokers nationwide * Your performance and contributions will have a direct impact on the productivity, efficiency, and profitability of the underwriting team * Collaborate internally with underwriting, accounting, and claims teams to investigate open issues and deliver timely customer service to external clients * Conduct preliminary analysis on renewal deals prior to underwriter review * Draft and issue policies & endorsements, including validating premium calculations and updating internal systems * Perform assigned tasks according to standard operating procedures and established deadlines, delegating to offshore Operations teams when possible * Review account data for completeness and accuracy, correcting errors and notifying manager of any trending inconsistencies * Generate and maintain electronic account records and documents, utilizing compliant systems, tools, and templates * Attend meetings, workshops, and training to learn processes, guidelines, and skills needed to support underwriting team * Occasional (<5%) travel may be requested |