DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: [[Lawrenceville GA or other DSV location / Remote]]

Division:[[Solutions]]
Job Posting Title: [[Program Manager, Ops Support]]
Time Type: [[Full Time]]

The Program Manager, Ops Support is a highly visible leadership role.

The focus is on New and existing businesses operated at DSV but could include business stabilization, New Business, and support.

This group will work closely with engineering and operations teams to validate details of the business (space, capital requirements, transition cost, IT solution, cost, staffing requirements, etc.) as part of root cause identification related to less-than-optimum performance demonstrated. The group will also work with the operation teams to understand skill requirements for different levels of leadership to identify and provide training required to enhance the skills of the frontline team to run the operation at the highest levels successfully.

He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.

As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitor performance and identify possible opportunities for improvement.
• Provide communication and guidance to management team.
• Provide stabilization resources to support sites performing below standard.
• Determine and enlist other resources where needed including engineering, IT, Operations, HR and Quality
• Travel to sites and provide operational coverage support on an as needed basis.
• Responsible to develop the team in areas of leadership, skill sets, team unity, and communication.
• Provide oversight and make decisions related to all aspects of site stabilization including Layout design, storage media, slotting, capital improvement purchases, MHE and skills assessment of local team.
• Lead the effort to train new associates on systems and applications.
• Coordinate the preparation of the required training material for new internal applications.
• Communicate effectively with team members, operations partners and potentially vendors.
• Effectively utilize data when analyzing issues and problem solving
• Provide bi-weekly updates on projects including early awareness of possible problems.

DSV is growing rapidly and continuously evaluating and entering new market segments. The Program Management, Ops Support brings an entrepreneurial spirit, dedication to excellence, and experience Supporting large programs related to New Business.

Activities are but not limited to the below.

• Pre AQP and AQP (advanced Quality Planning) Meetings
• Client meetings
• Process reviews
• UAT
• Provide oversight and make decisions related to all aspects of new business including Layout design, storage media, slotting, capital improvement purchases, MHE and skills assessment of local team.
• Launch or RECAP

OTHER DUTIES

• Backup to Senior Manager, Ops Support, as needed.
• Conduct performance reviews of direct reports and manage Workday requirements daily.
• Support Develop yearly budgets for department.
• Strong attention to detail accuracy and accomplish job task in a timely manner.
• Good organizational and personnel skills
• Good communication skills, written and oral.
• Good leadership, supervision, and planning skills
• Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
• The ability to develop effective relationships, provide leadership, and integrate diverse organizations and individuals toward unifying objectives.
• Motivates self and others to accomplish important objectives despite a complex environment and multiple demand, creates a sense of urgency, delegates appropriately.

SUPERVISORY RESPONSIBILITIES

• Manage 2 - 4 Operational support managers (Stabilization)

Education and/or Experience:

• Must have a high school diploma or general education degree (GED).
• Bachelor's degree is preferred
• 5 years' experience working in a logistics/distribution/relevant environment.
• 5 years' experience in a leadership role in logistics/distribution/supply chain environment.

Computer Skills

• Proficient in Microsoft Office (Excel, Work, and Power Point)
• Demonstrated proficiency in knowledge of applicable WMS systems

Language Skills

• English (reading, writing, verbal)
• Proficiency in business communication at all levels

Core Competencies

Leader of Others

Accountability

Business Acumen

Communication / Building Partnership

Developing Oneself

Developing Others

Drive for Results

Embracing Change

Problem Solving

Empowerment

Leadership Excellence

Leading Change

Problem Solving

Other Physical Requirements:

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.

• Must be able to lift, bend, stoop, reach, and climb. Must be able to lift up to 30 pounds. Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported.
• Must be able to travel by plane and/or automobile.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

• Working conditions are normal for a warehouse environment. Exposure to changing warehouse temperatures is possible.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of aprogressiveand versatile organisation, we'll support you and your need to achieve your potential and forward your career.

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