Field Service Support Technician II
Cincinnati, OH 
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Posted 15 days ago
Job Description

$3000 sign-on bonus!

Milacron is looking for a Field Service Technician to join our Retrofit & Rebuild team in the Midwestern US. As a Field Service Technician, you will be responsible for providing quality installations, maintenance, and plastic injection/extrusion equipment repairs. Breakdowns will require troubleshooting of mechanical, hydraulic, and electrical components and circuits. If you have installed, repaired, troubleshot robotics, or have experience with major machine tooling, plastic injection molding machines, blow molding machines, or extrusion machines, you would be a great attribute to our team!

What Milacron Offers You:

  • A robust PTO policy with 15 days of paid vacation, 11 paid holidays, and 6 paid sick days!
  • Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, and company paid short term & long-term disability.
  • Generous 401K Matching Program - 3% (base pay) automatic contribution + $.50 foreach additional dollar saved on the first 6% of pay saved*
  • Paid Parental Leave
  • Competitive pay
  • Opportunities for development and advancement

What you'll do:

  • Assure product performance to customer requirements.
  • Supply technical advice or service on product application.
  • May conduct training and service programs in the operation and maintenance of products.
  • Service accounts with major importance, independently handling problems requiring considerable technical ability and ingenuity.
  • Must be able to troubleshoot all problem areas efficiently and effectively on Milacron equipment and related systems.
  • Must be proficient in control systems.
  • Ability to manage special projects and follow-up with procedures and proper documentation.
  • Must be able to lead and train less experienced service personnel when assigned to similar projects.
  • Must be able to maintain good customer relations and communications.
  • You should also be strong in the following areas:Communication,Technical Knowledge,Results-Oriented,Documenting Actions & Results, Taking Initiative, Innovative Thinking, Problem Solving, Time Management, Interpersonal Skills/Teamwork, Customer Service, and Adaptable
  • Other duties may be assigned


Basic Requirements:

  • Associate Degree in technical field or 2 plus years of related experience, preferably as a Field Service Engineer or Technician, or combination of education and experience.
  • Valid driver's license with good driving record.
  • Ability to travel out of town and work overtime.

Great to Haves:

  • Proven mechanical and electrical skills with the ability to read mechanical blueprints and electrical schematics.
  • Experience in repair and troubleshooting of electrical, mechanical, hydraulic, and pneumatics of complex systems.
  • High degree of understanding of installing computer software programs as they pertain to manufactured machines.

Physical Demands:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee's ability to see near and far distances.

Who we are:

Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating ("MRO") supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.


Milacron is an operating company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: At Hillenbrand we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.

DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management's right to assign duties and responsibilities to this job at any time.

Who we are:

Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating ("MRO") supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.Milacron is a Operating Company of Hillenbrand.


Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Associate Degree
Required Experience
2+ years
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