Teamwork Regularly collaborate with team members to support assigned customers Coordinate with various departments to ensure high level operational issues are resolved completely and in a timely manner on behalf of the customer Provide back up support across all functions within customer team to ensure continuity Regularly share best practices and learning opportunities w

Coaching and Mentoring Develop clear goals for staff each year that support company goals and objectives Develop a coaching strategy for staff to achieve or exceed goals and objectives Regularly review performance with staff Keep staff focused on high performance Help staff focus on what is within their control to achieve success Quickly address performance issues in a co

Lead the definition, scoping, and chartering efforts for business process analysis/design projects related to process improvement initiatives. Includes business modeling, documentation of the operating processes, and solution planning as well as supporting the execution of the process solution during implementation Provide process and business consultation services which

Inventory Management Actively monitor designated customer's tank readings Plan deliveries as indicated by current fuel level and average daily usage Monitor market direction and adjust delivery time as necessary to manage customer fuel needs with the company's best purchasing opportunities Document specific customer inventory requests Logistics Coordination Schedule, coor

Relationship Management Develop and implement a regular communication strategy to connect with existing customers at the corporate and/or local level; communication should be focused on high level customer satisfaction components Coordinate with various departments to ensure high level of operational issues are resolved completely and in a timely manner on behalf of the c

Credit Process Management Evaluate and process customer credit requests for commercial and governmental entities, documenting and implementing credit limit adjustments across various platforms. Perform annual credit reviews, proactively communicating with external customers and sales for current financial data. Maintain accurate customer files, request and analyze trade r

Administrative Support Manage and maintain the SLT's calendars, schedule meetings, and arrange travel itineraries. Prepare and edit correspondence, communications, presentations, and other documents. Handle incoming calls and emails, responding on behalf of the Executive Leader when appropriate. Coordinate and facilitate customer interactions and follow ups on behalf of t

Internship Overview The goal of the Marketing Internship is to provide a well rounded marketing education to the intern. Intern will perform value added activities for Mansfield while learning critical marketing skills including email marketing, blogging, social media management, and sales enablement. In addition to learning marketing tactics which are transferable to any

Coaching and Mentoring Develop clear goals for team members each year that are aligned to strategic company goals and objectives Develop a coaching strategy for team members to achieve or exceed goals and objectives Help team members focus on what is within their span of control to achieve success Regularly review performance with team members Provide specific and timely

Sales Support Processes multiple daily price adjustments to increase sales or optimize profitability. Sets margins specific to multiple variables on a daily basis in collaboration with sales per netback reporting, intel and sales data. Coordinates with supply channels and operations to optimize pricing and margin Review daily lifting by market and communicate necessary ad

Coaching and Mentoring Develop clear goals for staff each year that support company goals and objectives Develop a coaching strategy for staff to achieve or exceed goals and objectives Regularly review performance with staff Help staff focus on what is within their control to achieve success Celebrate success Quickly address performance issues in a constructive manner Cre

Operational Excellence Ensure service quality, efficiency, and accuracy meet operational excellence standards through ownership of the following processes, including but not limited to Regularly performs proactive root cause analysis on recurring customer issues Monitors and maintains enhanced/complex reporting for customers Coordinate with various departments to ensure o

Strategy & Planning Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. Develop and maintain an appropriate IT organizational structure that supports the needs of the business. Establis

Past Due Balance Management and Reporting Ownership of front line collections, contacting customers regarding debit and credit balances beyond the due date Transmit any documentation that is needed to resolve past due balances Log all collection activity and relevant comments into the accounting system Provide weekly reporting (metrics recorded) for balances 1 day past du

Coaching and Mentoring Work with Tax Manager to assist in training other team members Document tax reporting requirements Tax Administration duties and return preparation Research and Document Taxability in various states Gather and Document necessary exemption requirements Prepare tax returns in a timely and accurate manner Staying abreast of tax law changes and understa